Options & Questions

#Getting started

An option is one choice on the panel, like Support or Purchase. Each one opens its own kind of ticket.

1. Open the panel's message

   Press Edit embed and options in the editor.

2. Create an option

   Pick Create an option in the Configure options menu.

3. Add questions

   Pick the option in the same menu, then press Questions.

,panel edit (name)

,panel edit support

#Options

#Create an option

A panel can have up to 10. Each one has:

• Display - The name people pick, up to 45 characters.
• Description - The line under it, up to 100 characters. Optional
• Emoji - The emoji beside it. Optional
• Color - The button's color, on a panel that uses buttons.

#Change or remove an option

Pick it in Configure options to open its own screen, where Configuration › Display changes the fields above. Remove an option is in the same menu.

#Write the panel's message

The other buttons under Edit embed and options write the panel's embed, in the same editor as Embeds.

#Questions

#Add a question

People answer an option's questions in a form before its ticket opens. Press Add form on the option's Questions; an option can ask up to 5.

• Title - What it asks, up to 45 characters.
• Placeholder - Grey text in the empty box, up to 100 characters. Optional
• Input Length - The longest answer, 50 by default and 4,000 at most. Over 100 gives a bigger box.
• Required - Whether it must be answered.

#Show the answers in the ticket

Tick Display questions in the greeting message, and the answers appear under it.

#Settings for one option

An option's own Naming, Permissions and Configuration (behaviour, categories and greeting) replace the panel's for its tickets. How many tickets one person can have open is always the panel's.

• Copy settings from another option takes another option's settings and questions, but not its name or emoji. The bot asks first.
• Reset clears them, so the option uses the panel's settings again.